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E-mail: support@sigs.me

Frequent questions

Why are uploaded document images displayed in the service with poor quality?

When a user uploads a document to the service, two copies are created: one with low quality and "light" - so that the user can download and display the pages of the document on the monitor as quickly as possible. The second copy - with high quality and, accordingly, "heavy" - serves to form a scan of the document in which seals and signatures are inserted. Thus, the user's work takes place without delay (due to the small "weight" of the images), and the final document is formed with high quality.

How can I delete all the documents signed by me?

You can delete all uploaded and signed documents by clicking on the button located at the top of the page.

How do I delete some of the pages from the uploaded document?

To delete a page from the downloaded document, click on the button located to the right above the document.

How can I sign a WORD and Excel document using your online service?

To add a print and signature to a Word or Excel document, simply upload it to the service in the same way as you upload other documents, such as PDF. Signing WORD, Excel, and PDF documents is no different from each other.

Does the smartphone version differ in functionality from the computer version?

The functionality of the service is the same for both a smartphone and a computer. Only the size of the controls (buttons) differs.

Is there some kind of synchronization between the computer and the smartphone? If I download a document from my computer, will it be displayed later on my phone?

Everything that was downloaded on the computer will be displayed on the smartphone. In addition, all seals and signatures placed in the document on the computer will also be displayed if you log in to the service from your smartphone.